Comprehensive Scope of Care
Clear clinical boundaries ensure safe, effective medical evaluation. Review what we treat virtually, how lab testing works, and what requires in-person emergency care.
Skip the Wait. Urgent Care in Your Own Home.
Free Consultation — $55 Only Upon Treatment Approval
If Our Doctor cannot treat your issue via telehealth, you owe nothing.
Eligibility and treatment are determined by Dr. Akram, a licensed physician, after reviewing your intake — not every request qualifies for virtual care.
How a Consultation Works
Three simple steps from your first message to treatment.
Request a Visit
Complete the secure Ayah Health intake chat and describe your symptoms or request.
Our Doctor Reviews
Dr. Akram personally reviews your intake. If virtual care is appropriate, you receive a secure PushHealth invitation to verify your information and continue.
Treatment or Referral
After physician review, an appropriate prescription, lab order, or care plan may be offered for the $55 flat fee. If the concern is not suitable for telehealth, you are directed to the appropriate level of care and owe nothing.
What We Can Treat
Common non-emergent medical needs suited for remote evaluation, for patients ages 2 and up located in Texas or Florida.
Pediatric & Adult Care
Patients age 2 and older, of any age from toddlers to adults. For minors, a parent or legal guardian must be present and provide consent during the visit.
Non-Controlled Prescription Refills
Blood pressure, cholesterol (statins), thyroid (levothyroxine), diabetes (metformin and other non-insulin oral agents), asthma/COPD maintenance inhalers, acid reflux (GERD), and non-controlled antidepressant/anxiety refills (SSRIs/SNRIs).
Minor Acute Illnesses
Uncomplicated UTIs, sinus infections, cold/flu symptoms, cold sores (herpes labialis), early shingles, seasonal allergies, pink eye, minor skin rashes, ringworm, mild acne, and insect bites.
Sexual & Reproductive Health
STI screening and counseling, uncomplicated yeast infections, and non-controlled birth control refills.
Quest Diagnostics Lab Orders
Routine blood work, lipid panels, HbA1c, metabolic panels, thyroid screening, vitamin levels, and STI panels — sent directly to Quest Diagnostics.
Chronic Condition Support
Ongoing, non-controlled management support for stable hypertension, prediabetes/type 2 diabetes, hypothyroidism, and mild-to-moderate asthma.
What We Cannot Treat
Conditions requiring in-person examination, controlled prescribing, or emergency intervention.
Controlled Medications
Strict prohibition on Schedule II–V drugs, including opioids, ADHD stimulants (Adderall, Ritalin, Vyvanse), benzodiazepines (Xanax, Valium, Ativan), sleep aids (Ambien), and testosterone or other anabolic steroids.
Emergency Symptoms
Chest pain, shortness of breath, stroke symptoms, severe abdominal pain, uncontrolled bleeding, high fever in infants, loss of consciousness, or major traumatic injuries — call 911 or go to the ER.
Mental Health Crises
Suicidal or homicidal thoughts, or a psychiatric emergency. Call or text 988 (Suicide & Crisis Lifeline) or go to the nearest ER — this platform is not staffed for crisis response.
In-Person Procedures
Laceration repair/suturing, abscess drainage, splinting or casting, joint injections, biopsies, and other hands-on procedures.
Neonatal & Infant Care (Under 2)
Patients under the age of 2 are not evaluated.
Pregnancy Care
Ayah Health does not provide prenatal or obstetric care.
Virtual Sports Physicals
$40 Flat Fee
A pre-participation physical evaluation (PPE) for student athletes, conducted virtually over video. Dr. Akram covers the cardiac, neurologic, and general history questions required for medical clearance, and issues a clearance form electronically when appropriate.
Book a Sports PhysicalPlease note: Because this exam is conducted over video rather than in person, it may miss subtle physical findings (such as a faint heart murmur) that a hands-on exam could catch. Please confirm with your school or league that a telehealth-issued clearance form will be accepted before booking.
The $40 clinical fee is separate from the standard PushHealth platform fee.
Integrated Quest Diagnostics Lab Orders
Need blood work or routine screening? Request your lab orders directly through Ayah Health.
Request Lab Tests
Message Our Doctor via PushHealth indicating which lab panel or screening tests you require.
Requisition Issued
Once approved and transparently priced, your lab order is dispatched electronically to Quest Diagnostics.
Visit Local Center
Walk into any Quest location across Texas or Florida for sample collection. Results sync directly back to your secure portal.